Help › In-app tips

In-app tips

New in CA Secure 1.1.1: the first time you open a screen, a short tip points at what to tap.

Tap Got it to see the next tip, or Skip tips to hide the rest. Each tip shows once.

On the Home screen

  1. Tip 1 of 3, pointing at the elevator call buttons: Tap up or down to call the elevator. Once you are inside, your floors show here.
    1. Tap up or down to call the elevator
  2. Tip 2 of 3, pointing at the Lobby door button: Tap a door button to open the door. Hold it to turn on Auto Open, so it opens as you come near.
    2. Tap a door to open it; hold it for Auto Open
  3. Tip 3 of 3, pointing at the red microphone: Tap the microphone, or say OK CA. The light shows when the app is listening.
    3. Tap the microphone, or say “OK CA”
  4. On the next visit: Swipe left or right to see Paths and Settings.
    Next visit: swipe for Paths and Settings
  1. Tip 1 of 3 on iPhone, pointing at a door button: Tap a door button to open the door. Hold it to turn on Auto Open, so it opens as you come near.
    1. Tap a door to open it; hold it for Auto Open
  2. Tip 2 of 3, pointing at the red microphone: Tap the microphone, or say OK CA. The light shows when the app is listening.
    2. Tap the microphone, or say “OK CA”
  3. Tip 3 of 3: Swipe left or right to see Paths and Settings.
    3. Swipe for Paths and Settings

More: Doors and elevators · Voice control

Inside an elevator

  1. Tip 1 of 2 at Protodev Office, pointing at floor 6: Tap your floor. Hold a floor to save this trip as a path, so next time it runs with one tap.
    1. Tap your floor; hold it to save a path
  2. Tip 2 of 2, pointing at the Utilities button: Tap here to switch between Floors and Utilities, such as door open and the alarm.
    2. Switch between Floors and Utilities
  1. Tip 1 of 3 on iPhone at Carleton University, pointing at floor 6: Tap your floor. Hold a floor to save this trip as a path, so next time it runs with one tap.
    1. Tap your floor; hold it to save a path
  2. A tip pointing at the Utilities button: Tap here to switch between Floors and Utilities, such as door open and the alarm.
    2. Switch between Floors and Utilities
  3. On a later visit: Swipe left or right to see Paths and Settings.
    Later visits: swipe for Paths and Settings

More: Doors and elevators · Paths

On the Paths screen

  1. Tip 1 of 1 on the Paths screen at Protodev Office, pointing at the Exit path: Tap a path to run it. Hold it to change it, share it, or turn on Auto-start.
    1. Tap a path to run it; hold it to change, share or Auto-start
  2. A tip: Put this path on your home screen. Hold an empty spot, then add the CA Secure Path widget.
    2. Put a path on your home screen
  1. Tip 1 of 2 on iPhone, the Paths screen at Carleton University, pointing at the path Up to 5: Tap a path to run it. Hold it to change it, share it, or turn on Auto-start.
    1. Tap a path to run it; hold it to change, share or Auto-start
  2. Tip 2 of 2: Put this path on your home screen. Hold an empty spot, then add the CA Secure Path widget.
    2. Put a path on your home screen

More: Paths · Home-screen widgets

Still stuck?

In CA Secure, open Settings and tap Contact to send us a message, or email help@contactlessaccess.com.